We connect scattered records, automate the repetitive steps, and build tools people use. Each one is a different operation, automated around what was costing the most.
Asked to automate cut-file prep, we built the operation around it: order status unified across two storefronts and the production floor, customer service that answers routine email and phone on its own and routes anything sensitive to a person, and the nightly cut engine. Live and managed.
An outreach engine that researched accounts and staged a four-touch sequence per contact for a person to review.
Roughly 2,500 AV devices across two facilities, connected into room-status and replacement-planning views for staff and leadership.
A unique code for all 4,041 studio assets, plus a mobile scanner so staff tag any item and pull its service history from a phone.
Two mobile apps over one support workflow, QR access, photos, and ticket records for Music City Center in Nashville.
Checks a DXF the moment it lands and flags exactly what a laser or CNC shop would reject, before you submit.
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